Privacy Policy

Effective date : August 2026

At Padsorb, your privacy is important to us. We are committed to protecting the personal information you share with us and being transparent about how it is collected, used, stored, and protected. This Privacy Policy explains how Padsorb Inc. ("padsorb," "we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit www.padsorb.com, create an account, place an order, or otherwise use our website and services.

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with the terms outlined in this Policy, please do not use our website or provide us with your personal information.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or applicable regulations. When we make changes, we will post the updated Privacy Policy on this page and revise the Effective Date at the top of this document. Your continued use of our website after any updates have been posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Information We Collect

We collect information to provide a better shopping experience and to fulfill your orders.

Personal Information

When you use our website, place an order, create an account, or contact our team, you may choose to provide us with certain personal information, including:

Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely through our payment providers)
Purchase history
Account login information
Customer service communications
Product reviews or feedback

You choose whether to provide this information. However, some features of our website may not function properly without it.

Automatically Collected Information

When you visit or interact with our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies. This information may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on our website
Referring website or source
Shopping cart and browsing activity
Cookie and similar tracking data

The information we collect automatically is used to help us better understand how visitors interact with our website. This data allows us to improve site functionality, maintain security, enhance your browsing experience, monitor website performance, and develop better products, services, and customer experiences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our products and services. Specifically, your information may be used to:

Process, fulfill, and deliver your orders
Communicate with you regarding your orders, shipments, and account
Respond to customer service requests and provide support
Create and manage your online account
Improve our website, products, and overall customer experience
Detect, investigate, and prevent fraud or unauthorized activity
Analyze website usage and customer preferences to enhance site performance
Personalize your shopping experience and recommend relevant products
Send promotional emails, special offers, and newsletters if you have chosen to receive marketing communications

If you no longer wish to receive promotional emails from us, you may unsubscribe at any time by clicking the "Unsubscribe" link included in our marketing emails or by contacting us directly.

Cookies & Tracking Technologies

Padsorb uses cookies and similar tracking technologies to enhance your browsing experience, improve website functionality, and better understand how visitors use our website.

These technologies help us:

Remember your shopping cart and site preferences
Improve website performance and functionality
Monitor website traffic and usage trends
Understand how visitors interact with our website
Provide personalized content and relevant marketing through trusted service providers

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of our website and may affect your overall browsing experience.

Sharing Your Information

Protecting your privacy is important to us. Padsorb does not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information with trusted third-party service providers that assist us in operating our business and providing our products and services. These providers may include:

Payment processing companies
Shipping and delivery carriers
Website hosting and technology providers
Email and marketing service providers
Customer support platforms
Analytics and website performance providers
Fraud detection and security services

These third parties are authorized to use your information only as necessary to perform services on our behalf and are required to maintain the confidentiality and security of your information.

We may also disclose your personal information when required or permitted by law, including to:

Comply with applicable laws, regulations, court orders, or legal processes
Protect the rights, property, or safety of Padsorb, our customers, or others
Investigate, prevent, or address fraud, security issues, or unlawful activities
Respond to valid requests from law enforcement or other government authorities

Data Security

Padsorb is committed to protecting your personal information. We maintain appropriate administrative, technical, and physical security measures designed to help safeguard your information against unauthorized access, use, disclosure, alteration, or destruction.

Although we take reasonable precautions to protect the information you provide, no method of transmitting data over the Internet or storing electronic information is completely secure. As a result, while we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

Padsorb retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to:

Process and complete your orders
Provide customer service and support
Maintain your account, if applicable
Comply with applicable legal, regulatory, accounting, and tax requirements
Resolve disputes and enforce our policies and agreements

When your personal information is no longer required for these purposes, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and industry best practices.

Your Privacy Choices

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Request a copy of your personal data

To make a privacy request, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services, including social media platforms. These websites operate independently and have their own privacy policies. Padsorb is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws. These rights may include requesting access to, correction of, or deletion of your personal information, subject to certain legal exceptions.

To exercise your rights, please contact us using the information below.

Please call customer service at 1 833-PADSORB(723-7672) for more information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The revised Privacy Policy will be posted on this page with an updated Effective Date. Your continued use of our website after changes are posted constitutes acceptance of the updated Policy.